Accessibility Statement

Alberoshop Accessibility Statement

Albero Group S.r.l.

Accessibility Statement

ALBERO GROUP S.R.L. is committed to making its website accessible, in accordance with Italian legge 9 gennaio 2004, n. 4 (Law no. 4 of 9 January 2004).

Compliance status: partially compliant

Website
alberoshophouse.com (Albero)
Prepared on
19 October 2026
Standard
UNI CEI EN 301549 — WCAG 2.1 level AA

Section 1Compliance status

This website is partially compliant with the requirements set out in Annex A of UNI CEI EN 301549, owing to the cases of non-compliance listed below.

Section 2Non-accessible content

a) Non-compliance with legge 9 gennaio 2004, n. 4

Issues detected by the automated scan, with the relevant WCAG criterion and the number of pages affected.
Issue WCAG criterion Pages affected
Colour contrast of elements does not meet the minimum threshold WCAG 1.4.3 10
Links without discernible text WCAG 2.4.4, 4.1.2 1
Form elements without labels WCAG 4.1.2 1

c) Content outside the scope of the applicable legislation

The automated checks flagged possible issues with colour contrast, accessible names for links and labels for form fields. According to internal findings, these reports concern components of the third-party application Judge.me, whose code cannot be modified directly by the site operator. The origin of the issues and the options for resolving them remain to be verified with the supplier.

Section 3Preparation of this accessibility statement

This statement was prepared on 19 October 2026.

Assessment method: self-assessment carried out directly by the service provider, using an automated scan with axe-core v4.11.4 against the 2.1 AA standard.

Section 4How to submit feedback, and contact details of the service provider

Reports of accessibility problems on alberoshophouse.com can be sent to customer support, stating:

  • the page concerned;
  • the difficulty encountered;
  • where possible, the device, the browser and any assistive technologies used.
Person responsible for feedback

ALBERO GROUP S.R.L. — Customer support

assistenza@assistenza.alberoshop.it

Section 5How to report to AgID

If the response is unsatisfactory, or if no response is received within thirty days, the person concerned may submit a report to AgID through www.agid.gov.it.

Section 6Website information

Date of publication
26 April 2025
Usability testing
Yes, carried out
CMS in use
Shopify

Section 7Organisation information

Employees with disabilities
0
Dedicated workstations
0

Additional sectionEAA and Stanca Act compliance

This section is provided pursuant to Directive (EU) 2019/882 (European Accessibility Act), transposed in Italy by D.Lgs. 27 maggio 2022, n. 82 (in force since 28 June 2025), and to legge 9 gennaio 2004, n. 4 (the Stanca Act) as amended by D.Lgs. 10 agosto 2018, n. 106.

Reference standard
UNI CEI EN 301549 / WCAG 2.1 level AA
Scope
Consumer e-commerce service provided through alberoshophouse.com, covering catalogue browsing, product search, basket, purchase and payment.
Compliance status
Partially compliant
Feedback mechanism
Reports to assistenza@assistenza.alberoshop.it, stating the page concerned, the difficulty encountered and, where possible, the device, browser and assistive technologies used.
Supervision and penalties

AgID supervises compliance with the requirements. Administrative fines from € 5,000 to € 40,000 may be imposed (art. 24, D.Lgs. 82/2022).

ALBERO GROUP S.R.L. — Accessibility statement updated on 19 October 2026.